Terms of Service in drafting
The agreement between your shop and us: what the service does, what you may do with it, availability, payment, suspension and termination.
- We take no percentage of your orders.
- We do not use files uploaded to your widget for anything but quoting them - not training, not benchmarks, not examples.
- On termination your data stays exportable for 30 days.
Privacy Notice in drafting
What personal data we hold about you as a customer, why, for how long, and your rights over it.
- We are the controller for your account data and a processor for your buyers’ data.
- Analytics are minimised: the usage events behind the charts record no IP address.
- The widget sets no cookie.
Data Processing Agreement in drafting
The GDPR Article 28 terms for the buyer data we process on your behalf, with standard contractual clauses for any transfer outside the EEA.
- EU data region at launch.
- Tooling to export or delete everything associated with a buyer’s e-mail within your tenant.
- Notification of a personal-data breach without undue delay.
Sub-processors in drafting
Every third party that touches your data, what they do and where they are - with notice before we add one.
- A dated list, and advance notice of changes so you can object.
Acceptable Use Policy in drafting
What may not be quoted or made through the platform, and our right to suspend an account that does.
- Responsibility for what you manufacture is yours; we reserve the right to suspend for clear abuse.
- Export-controlled work is not suitable for the hosted service - see the security page.
Service Level Agreement in drafting
Availability commitments and remedies, on the plans that include one.
- Measured against a public status page, not against our own recollection.
Cookie Notice in drafting
The cookies the console sets - session and preferences - and the fact that the widget and this website set none.
- No advertising or cross-site tracking cookies anywhere.
Accessibility Statement in drafting
What we target, what we have tested, and what we know is not there yet.
- WCAG 2.2 AA as the target for the console, the widget and this site, with known gaps listed rather than omitted.